Shipping policy

Last updated: 26 January 2026

Thank you for shopping at G Cloud Shop (gcloud.shop). This Shipping Policy explains how orders are processed, shipped, and delivered.

1. Scope of This Policy

This Shipping Policy applies ONLY to products that are purchased and checked out directly on gcloud.shop.

For products where gcloud.shop provides affiliate links redirecting customers to third-party marketplaces such as Amazon, Flipkart, or other platforms:

  • ❌ This Shipping Policy does not apply

  • 📌 Shipping, delivery timelines, charges, and tracking will be governed by the respective marketplace or seller

  • G Cloud Shop does not control or manage shipping for affiliate purchases

2. Order Processing Time (Direct Purchases Only)

  • Orders are typically processed within 1–3 business days

  • Orders are not processed or shipped on Sundays or public holidays

  • During high-demand periods (sales, festivals), processing times may be slightly extended

You will receive an order confirmation email once your order is placed and a shipping confirmation email once it is dispatched.

3. Shipping Locations

  • We currently ship within India

  • International shipping is not available unless explicitly mentioned on the product page

4. Shipping Charges

  • Shipping charges (if applicable) will be clearly displayed at checkout

  • Charges may vary based on:

    • Product type

    • Delivery location

    • Courier partner

Any promotional free-shipping offers will be mentioned during checkout.

5. Estimated Delivery Time

  • Estimated delivery time: 3–10 business days after dispatch

  • Delivery timelines are estimates only and may vary due to:

    • Courier delays

    • Remote locations

    • Weather conditions

    • Unforeseen logistics issues

G Cloud Shop is not responsible for delays caused by courier partners or circumstances beyond our control.

6. Shipment Tracking

  • Once shipped, tracking details will be shared via email or SMS

  • Customers can track their shipment using the provided tracking link

7. Incorrect Address / Failed Delivery

Please ensure that the shipping address and contact details provided are accurate.

  • G Cloud Shop is not responsible for delays or non-delivery due to incorrect or incomplete addresses

  • Re-shipping costs (if applicable) will be borne by the customer

8. Damaged or Missing Packages

If your order arrives:

  • Damaged

  • Tampered

  • With missing items

Please contact us at shop@gcloud.shop within 48 hours of delivery with:

  • Order ID

  • Photos/videos of the package and product

This helps us coordinate with the courier and resolve the issue quickly.

9. Affiliate & Third-Party Marketplace Orders

For purchases made via affiliate links on gcloud.shop:

  • Shipping, delivery, delays, and tracking are handled entirely by the respective marketplace

  • Customers must contact the third-party seller or platform directly for shipping-related queries

10. Contact Us

For shipping queries related to direct purchases from gcloud.shop:

📧 Email: shop@gcloud.shop
🌐 Website: https://gcloud.shop

Policy Rights

G Cloud Shop reserves the right to modify this Shipping Policy at any time without prior notice. Changes will be effective upon posting on the website.